Artificial Intelligence (AI) is revolutionising the way we live, work and do business.
As with many software-based new technologies, it’s not always obvious to the casual observer that AI is involved. But if you’ve used Google maps to find the best route across town in rush hour, or you’ve asked Alexa for a quick pizza recipe, or even if you’ve followed a recommendation on Netflix, you’ll have experienced AI in action.
We’ve been involved in AI since the early days, not only helping to push the technology forward, but seeking ways we can harness the power of AI right across our business. For instance, can self-adapting scheduling help allocate engineers’ time more effectively by planning their routes while they’re on the road? How can AI use historical networking data to optimise our fibre rollout? Will AI be able to spot network faults before they manifest themselves?