Our research programmes are carefully designed to support the strategic aims of the whole of BT's business and, even more importantly, to deliver the absolute best for our customers.
We work with the very best technologists from all over the world, drawing research & technologies from partnerships with universities and academia, start-ups, strategic partners, Government bodies, other telcos and key customers. We apply our own deep research skills & expertise, combined with our business and market know-how, to deliver innovative solutions that better serve our customers.
Key areas of focus include the pioneering work we are driving with partners and standards bodies, in network technologies to enable our customers to get the data speeds they need at a competitive cost.
Then there's our business and operational transformation research programmes.
These have led us to transform the way we serve our customers and manage our networks.
Our industry-shaping research into the critical technologies of our time - ranging from security, cloud computing, the Internet of Things to mobility, TV & content and big data - is pioneering new products and services across BT Group.
Our research is also rightly recognised across the globe. We win industry awards for our innovations, which often include world first achievements.
For me, BT enjoys this powerful reputation because of the enthusiastic dedication of our researchers to make a difference through applied research.
This is open innovation in action.