Lots of factors can increase the cost, so upgrading your connection can prove expensive. If your home or premises is eligible, the USO scheme can cover up to £3,400 (exclusive of VAT) towards the final build cost.
But building or upgrading network infrastructure can be a major civil engineering project. It can involve digging up roads or pavements, running cables overhead and trimming trees. In remote and rural areas, the distance to the nearest telephone exchange can mean more cabling is needed. Any of these, or other factors, can make build costs significantly higher than the amount covered by the scheme.
We’ll let you know if the cost of upgrading your connection will be more than £3,400. If so, you’ll need to pay all excess costs above £3,400 if you still want us to go ahead.
We’ll do what we can to minimise the cost. So when we carry out an assessment, we’ll take into account how some of the new network can also reach other eligible properties nearby.