As an apprentice at BT, you’ll work alongside some of our wonderful contact centre employees to develop your customer service experience. It’s a permanent position where you’ll earn as you learn whilst also working towards a nationally recognised qualification.
Our structured programme is designed to give you all the skills you need to succeed. With support from a dedicated apprentice team you’ll get stuck into the action, helping our customers with their technical or connection issues, dealing with billing enquiries or tailoring packages to suit their individual needs.
