Getting our customers the help they need, when they need it most, is what our customer advisors do best. Whether they’re helping someone to set-up or settle-in, solving billing queries or advising them on how we’re going to improve their broadband speed, they go further to keep every world turning.
The first point of contact for our customers, this is a role for the cool, calm and collected. All around the world people depend on our products and services, so we’ll look to you to provide the solutions that make a real impact on everyday lives. You’ll face challenges, from frustrated and upset customers to unexpected issues, but you’ll also be the one who makes personal connections and puts a smile back on our customers’ faces. With a super supportive team around you, all the training you could ask for and access to one of the biggest benefits packages, as a customer advisor you’ll reap the rewards in more ways than one.