I joined the Project Management Graduate Scheme in the Global division, back in September 2020. My role sat within Operations, which is a large organisation within itself! Our graduate scheme was split into three eight-month rotations to allow us to experience a variety of roles and responsibilities to help us better understand the business and how different teams work.
We were appointed our first rotations and mine was within the Customer Success Office (CSO), which was a small but very welcoming team who were working on the early stages of an internal service management transformation. I was given lots of responsibility and trusted with confidential information from the get-go which made me feel valued and gave me confidence to speak up, question things, and share my thoughts and ideas. Whilst on this rotation I always made the effort to expand my network and set up introduction calls with people I thought had interesting roles or grabbed my attention during our induction. This then sparked an interest in a Business Manager role which I raised with my Assignment Manager which then resulted in a role in Operations for the Customer Success Leadership Team (CSLT). I did this work alongside my role in the CSO at this point.
When the time came for me to find my second rotation, I decided to take up the Operational Business Manager role full time and worked to support the CSLT on various projects over the next six months. Whilst in this role and beginning to think about my final rotation, I was approached for a role working in the International Markets Executive Office on a large sales transformation project. This exposed me to Sales and Account Manager roles which I quickly became very interested in and invested lots of my own time into learning the skills and product knowledge to land an Account Manager role. Fortunately, I managed to achieve this in May 2022 and began the role in July 2022, and I am loving it so far! Throughout my graduate scheme, BT were very accommodating in terms of me moving across teams and operational units. I believe the key to landing roles that you are challenged in and really enjoy is to network, be bold and put calls in people’s diaries – show proactiveness and offer your help, as not many people will say no and it may open doors for you in the future and if not, at least you have gained experience.