The importance of data analytics. Not long after I started, I was assigned the task of setting up analytics workspaces. I found this so interesting as it allowed me to not only understand things like visits and conversion rates but also to dive deep into the feedback users were giving and seeing their frustrations. This insight was key to being able to suggest optimisations and improvements.
Let people know what you’re doing. What are you working on right now? Did you find anything interesting in your user research? Made a big impact? Shout about it! This is important for both your squad’s and your personal exposure.
Work with your squad. This might sound obvious but it’s so important to make sure your squad are happy. Involve everyone in setting your vision, mission, and purpose. Bring your squad members into conversations about roadmaps, objectives and key results, and backlogs. And measure team pulse and encourage participation in team meetings.
Build great relationships. With your manager, squad, other Product Owners, and especially stakeholders! When your stakeholders come to you with requirements, work closely with them and help each other to find and deliver the best solution for the customer.
I thoroughly enjoyed starting my career at BT in Product. The role suited me well and by working with the whole squad I felt prepared to take on whichever rotation was next. I’ve now moved in the Design side of Digital, working as a Product Designer within EE Mobile. I’m enjoying learning about a new brand and taking on the challenge of navigating my way through another new area.