From keeping you and your family safe online, to advice on how technology can help during this time, we’re helping you stay connected.

 

From keeping you and your family safe online, to advice on how technology can help during this time, we’re helping you stay connected.

Coronavirus installation update

Most connections, upgrades, installations and repairs are still going ahead as normal but engineer visits might be cancelled or delayed if an engineer needs to enter your home.

Remember, many of our packages can be installed without an engineer. We’ll just post you a hub and you can set yourself up without a home visit.

Manage your products in My BT

If you’re an existing customer, log in to My BT at www.btcom.ll-digital-sandbx1.bt.com/mybt or download the My BT app to manage your products, check your bills and usage, track orders and faults and much more.

Log in to My BT

Get some support from our team

Our team are on hand to provide 24/7 support. Visit www.btcom.ll-digital-sandbx1.bt.com/help/coronavirus-support or our community forum whenever you need them. Please use their knowledge to help you out.

Discover more

Different ways you can pay your bill

If you normally pay at the Post Office, bank or any other PayPoint location, but can’t get there, please don’t worry.

How to pay your bill

Thank you NHS

NHS workers, claim your unlimited data

We’d like to thank all NHS workers by offering unlimited data across all of our SIM Only, Family SIM, Data SIM and handset plans.

Claim your data

NHS workers, claim your unlimited data

We’d like to thank all NHS workers by offering unlimited data across all of our SIM Only, Family SIM, Data SIM and handset plans.

Claim your data

We’re keeping you and your family safe

Keeping you and your family safe online is paramount to us. That’s why we’ve got over 3000 members of staff working on all things security at any one time. Discover all the ways BT can keep you safe during Covid-19.

Explore BT security

Familiar faces offer helpful advice

We’ve partnered with ITV and worked with the likes of Clare Balding and David Walliams to deliver you Top Tips on Tech. A series of videos that show how technology can help you in times like these.

Top Tips on Tech

Learn new skills for all areas of your life 

Keep kids learning
We can help you educate at home with a selection of great resources to teach kids digital skills and how to stay safe online.

Acquire new skills for tomorrow
We’ve got a wide-range of tools, guides and courses that will empower you to excel in an increasingly digital age. What better time?

Find out more at www.btcom.ll-digital-sandbx1.bt.com/skillsfortomorrow.

Learn new skills for all areas of your life 

Keep kids learning
We can help you educate at home with a selection of great resources to teach kids digital skills and how to stay safe online.

Acquire new skills for tomorrow
We’ve got a wide-range of tools, guides and courses that will empower you to excel in an increasingly digital age. What better time?

Find out more at www.btcom.ll-digital-sandbx1.bt.com/skillsfortomorrow.

Keep your whole family online

Complete Wi-Fi extends your signal to every corner of your home, whatever size and shape it is, so everyone can stay connected. 

We’ve got a range of different broadband packages and extras that can make your life easier during this time.

Discover BT broadband

We’ll keep you entertained

We know being stuck at home can be hard. Keeping everyone happy when it comes to TV is part of the challenge. 

Flexible BT TV lets you change and adapt your package every month based on what you and your household wants to watch.

Discover new BT TV

Coronavirus UK_Gov text messages

We’re working with the UK government to make sure you get the latest official advice and guidance on coronavirus via text message. These messages are sent by us, but we are doing this on behalf of ‘UK_Gov’. We have not shared any information we hold about you with the UK government to do this.

Updates to our stores

Though some stores are closed, our local experts are still here to help. Our remaining open stores are still following government guidance to keep you and our teams safe.

Check our storefinder to make sure your local store is open