Back

How often will I receive my BT bill?

At the top of your latest bill you'll see the bill date and bill reference. If your bill reference starts with an 'M', you're on monthly billing, and receive a bill every month. This means you'll get your next bill a month from the date of your last one.

At the top of your latest bill you'll see the bill date and bill reference.

  • If your bill reference starts with an 'M', you're on monthly billing, and receive a bill every month. This means you'll get your next bill a month from the date of your last one
  • If your bill reference starts with a 'Q', you're on quarterly billing, and receive a bill every three months. This means you'll get your next bill three months from the date of your last one

However, you may occasionally get extra bills outside of your regular billing cycle. This might be because you've signed up to new product for example, or have changed the way you pay your bill.

It's worth noting that we charge for our services in advance. This means that your bill will include rental charges for either the next month, or next three months - depending on whether you pay quarterly or monthly. You can also check your rental charges online at My BT >

Thanks for your feedback

Please select one feedback option

Submit

Need more help?