What can we help with?

• How can I change my BT contact details in My BT?
• How do I change my Direct Debit details?
• BT Line Rental Saver
• Managing and using calling features
• Notifying us of a bereavement

  Tell us an account holder has died - online or by phone - and transfer or close the account. You'll need some details, like their account or phone numbers.

• How do I view my bill online?
• How to change or cancel a BT phone, TV or broadband package
• Leaving BT

  Check what you need to do to leave BT, fees if you are leaving before your contract and date. Instead of leaving BT, you can also ask us to fix problems with your service.