Your bill lists each product and how much it cost that month, including package price and usage
Expand this section to get itemised charges for your plan, packages and usage.
This is the fixed price of your product each month, including your plan and add-ons, for example extra minutes or data boosts.
You’re charged a month in advance.
You may see two charges if you have added a service or produced - the full product charge for the month ahead, and a
pro-rated charge for the time in between your first day of the service and your first bill.
Shows your usage – for example calls you’ve made, data you’ve used, or films you’ve brought.
You’ll get charged £0 if that usage is included in your package allowance.
Your bill will list each BT product you have, and the plan or package you are on
You can expand this section to get itemised charges for your plan, packages and usage.
This is the total amount of charges (and discounts) to your bill, including ‘one-off charges’ like hubs, equipment, engineer visits or connection charges.