Here are some answers to help you

• Help with BT usernames and passwords

  Get help with your password or username if you're having trouble logging into a BT service.

• I've forgotten My BT login details (BT ID)

  Follow our helpful advice on what to do if you forget your username or password and can’t log in to BT’s online services.

• Changing your BT ID username and security details

  Follow these simple steps to change your BT ID security question and answer.

• Where do I find my BT account number?

  Follow our helpful guide to find your BT account number. You'll need this to create a BT ID.