Here are some answers to help you

• I've forgotten My BT login details (BT ID)

  Follow our helpful advice on what to do if you forget your username or password and can’t log in to BT’s online services.

• Changing your BT ID username and security details

  Follow these simple steps to change your BT ID security question and answer.

• What is a BT ID and how can I get one?

  Learn about the benefits of having a BT ID and how to get one.

• Get a BT ID

  Create a BT ID so you can easily access our apps and services.