Fix your dropping BT broadband connection
We’re sorry you’re having connection problems. Follow our simple steps to quickly get back up and running.
First check for issues in your area
Finding your landline number
Look on your recent bill or call your mobile from your landline phone to see the number displayed.
Don’t have a landline number ?
Follow our simple steps to fix your dropping broadband.
Issues reported in your area
Get back online while we fix the issue
You can use your mobile phone as an internet hotspot so other devices like your laptop
can use it to connect to the internet.
No broadband issues in your area
Try our quick fix steps to get your problem sorted.
Please enter a valid 10 or 11 digit landline number. If you're having difficulty
try our quick fix steps to solve your problem.
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