What can we help with?

• How do I find a BT Wi-fi hotspot?

  Find out about our hotspot finder

• How do I connect to a BT Wi-fi hotspot with my laptop?

  Learn how to connect to a wireless network

• What's my BT Wi-fi password or username?

  Learn about your password and username for BT Wi-fi, and how you can find or change them if you've forgotten what they are.

• Check BT Broadband service status

  Find out how BT services are performing in your area.