Getting started with the BT Wi-fi app

Here's some info you might find useful if you've just downloaded the BT Wi-fi App for your Android device, iPhone or iPad.

Here's some info you might find useful if you've just downloaded the BT Wi-fi App for your Android device, iPhone or iPad.

  1. Go to the wi-fi settings and make sure wi-fi is switched on
  2. Open the BT Wi-fi app and log in with your BT ID or BT email address and password, if you haven't done this already
  3. The app will now log you in automatically whenever you connect to a hotspot, so you'll be ready to start surfing as soon as you're connected

Get help with forgotten usernames and passwords >

  1. On your iPhone or iPad, go to the wi-fi settings and make sure wi-fi is switched to ON
  2. Open the BT Wi-fi app and log in with your BT ID or BT email address and password
  3. Select the BT Wi-fi hotspot in Settings > Wi-Fi (you’ll only need to do this once)
  4. You can now start surfing

Get help with forgotten usernames and passwords >

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