Setting up the BT Sport online player

After ordering BT Sport, you can watch on your computer via our online player at btsport.com. If you want BT Sport on a mobile device like a phone or tablet, you’ll need to set up the BT ..........

After ordering BT Sport, you can watch on your computer via our online player at btsport.com. If you want BT Sport on a mobile device like a phone or tablet, you’ll need to set up the BT Sport App >

You'll need a BT ID to watch online, as this will be the username and password you’ll use to log into the online player. Make sure you activate your BT ID in order to access it; look out for an email containing an activation link.

If you have more than one BT ID, please bear in mind that only the account holder’s BT ID can be used to log in to the BT Sport online player. If you don't have a BT ID yet, you can create one now. All you need is an email address and your account number, which you'll find at the top of your latest bill. If you haven't got a bill, we can send you your account number in the post.

If you see a message saying "This username already exists. Log in or choose another email address", it means that email address is already being used for a My BT account. If you’ve forgotten your password, you can reset it online using your username and answer to your security question. You'll then need to follow the instructions to choose paper-free billing.

You’ll need to be a BT Sport Pack customer to access all content on the online player. If you’re a BT Sport Lite customer, you won’t be able to access the BT Sport 2, BT Sport 3, BT Sport ESPN and BoxNation live channels, unless you upgrade to BT Sport Pack. This content is clearly labelled as being for BT Sport Pack customers only and a 'lock' icon will be displayed.

Find out more about which sports are part of BT Sport Pack >

Check your home browser

To get the best experience when watching the online player, we recommend that the computer you're using should be no older than 4 years. This will mean that you get all the enhanced features of the online player. However the minimum recommended specifications required are:

  • Dual-core 2.0 gigahertz (GHz) or higher processor
  • 2 GB of RAM minimum

 

There are two video players on the BT Sport website:

  1. The Enhanced Player, available for Premier League, FA Cup, UEFA Champions League, UEFA Europa League, Rugby Union, MotoGP, and Boxing
  2. The Standard Player, available at all times

You can find out more about the additional features available on, the enhanced BT Sport video player here >

Both versions of the BT Sport Player will work on the following operating systems and browsers:

Windows PCs (running Windows 8, Windows 8.1 or Windows 10)

  • Internet Explorer 11 (recommended)
  • Microsoft Edge
  • Firefox v.45 and above
  • Google Chrome v.50 and above

 

Mac (running OS X 10.8 or above)

  • Safari 8 or above
  • Firefox v.45 and above
  • Google Chrome v.50 and above

Do I need a TV Licence to watch BT Sport online player?

Yes. If you're watching live BT Sport channels on the BT Sport online player, you must have a TV licence.



After ordering BT Sport, you can watch on your computer via our online player at btsport.com >. You'll need a BT ID to watch online, as this will be the username and password you’ll use to log into the online player. Make sure you activate your BT ID in order to access it; look out for an email containing an activation link.

If you have more than one BT ID, please bear in mind that only the account holder’s BT ID can be used to log in to the BT Sport online player. If you don't have a BT ID yet, you'll need to complete the registration journey using the link provided by Plusnet. Don't try to create a BT ID using any other link or page on BT.com, as this won't work. If you didn't get an email from Plusnet after taking out your subscription for BT Sport, please contact Plusnet directly on 0800 432 0200.

Check your home browser

To get the best experience when watching the online player, we recommend that the computer you're using should be no older than 4 years. This will mean that you get all the enhanced features of the online player. However the minimum recommended specifications required are:

  • Dual-core 2.0 gigahertz (GHz) or higher processor
  • 2 GB of RAM minimum

There are two video players on the BT Sport website:

  1. The Enhanced Player, available for Premier League, FA Cup, UEFA Champions League, UEFA Europa League, Rugby Union, MotoGP, and Boxing
  2. The Standard Player, available at all times

You can find out more about the additional features available on, the enhanced BT Sport video player here >

Both versions of the BT Sport Player will work on the following operating systems and browsers:

Windows PCs (running Windows 8, Windows 8.1 or Windows 10)

  • Internet Explorer 11 (recommended)
  • Microsoft Edge
  • Firefox v.45 and above
  • Google Chrome v.50 and above

 

Mac (running OS X 10.8 or above)

  • Safari 8 or above
  • Firefox v.45 and above
  • Google Chrome v.50 and above

Do I need a TV Licence to watch BT Sport online player?

Yes. If you're watching live BT Sport channels on the BT Sport online player, you must have a TV licence.

 

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