I’ve forgotten my password or username for BT Sport (BT ID)

You chose a password when you created your BT ID. If you've forgotten it, we can help you reset it:

Be reminded of your passwordReset your password

Be aware that once you've reset your password, you must click Done in the top left-hand corner to go back to the BT Sport App. If you don't, you'll end up logged into My BT instead.


Forgotten username

If you're having trouble remembering your username, we can remind you:

Be reminded of your usernameBe reminded of your username

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