If you've forgotten your password or need to change it, don't worry, you can easily do it online. We show you where and how to change it depending on whether you're using BT Yahoo Mail or BT Mail.
We recommend you use a different password for your email account/BT ID than you use elsewhere.
If you can't remember it please reset your password for your BT ID first.
If you sometimes use a mobile device, tablet or email program to access your email, it's extremely important that, having changed your password, you also update the password in all of the devices you use to access your email account.
For more advice see www.btcom.ll-digital-sandbx1.bt.com/help/clientsetup >