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Ways to get your bill

Get the information you need in a way that's convenient for you.

Ways to get your bill

Get the information you need in a way that's convenient for you.

We want to make sure you can access the information you need quickly and easily.

You can get your bills and other important information in different formats:

  • Braille - UEB (Unified English Braille), grade 2
  • Large print - Arial 18
  • Audio CD

 

Change how you get billed 

  1. At the top of any page click on My BT. Log in to My BT
  2. Go to Your bills and usage > Your bill settings > Change how you receive your bill.
  3. Go to Choose format and choose from options like Large Print, Braille and Audio CD.

Or call us on:

0800 800 150

Monday to Friday, 8am – 5pm

 

Need a different format?

If you need some other format - like different font sizes, Grade 1 Braille, or coloured paper/ text - we'd be glad to help.

Just call us on:

0800 800 150

Monday to Friday, 8am – 5pm

 

Change other documents

We can also give you other documents like letters and user guides in other formats, including:

  • Braille - UEB (Unified English Braille), grade 2
  • Large print - Arial 18
  • Audio CD

To change how you get letters and user guides, please call us on:

0800 800 150

Monday to Friday, 8am – 5pm

Need more help?