Device repairs and in store accessibility
All of our stores are accessible and have different ways to communicate with us for those with hearing or visual impairments. You can also book an appointment to visit a store.
Customer support teams
Our advisors are patient, helpful and know a lot. They’ll put you at ease and can help you:
- make sure you’re getting the best value for money from your BT services, especially if you’re facing financial hardship
- find out about new technology that makes it easier to communicate
Skills for Tomorrow
Get free access to over 180 courses and resources and learn new skills that’ll help you both at home and at work.
Learn how to identify and handle scam calls, texts and emails, and find tools and tips for staying safe online.