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Contact us

 

 

 

Phone  

0800 800 150

Monday-Sunday 8am-8pm.

 

Email

Find the right email via Contact Us. 

 

SignVideo

If you are a British Sign Language (BSL) user, you can get in touch via the SignVideo app. 

 

Twitter

@BTCare

We'll tweet back as soon as we can. 

 

By post

Send your letter to

BT Correspondence Centre

Providence Row

Durham

Dh98 1BT

Please give us your phone number, BT account number and email address (if possible).

Our letter back should arrive within 28 days. 

 

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