You can get help with transferring contacts across to a new phone from our video >
If this doesn’t help check out how to back up your old phone and set up your new one with our online guides >
If you can't find your model of phone in our guides, or if it's more than ten years old, try the following:
- Go to Menu
- Choose Contacts
- Go to Options
- Choose Advanced
- Choose "Transfer contacts to SIM" or "Copy to SIM"
This should save your contacts from your old phone to your SIM, so you can use them when you put the SIM into your new phone.