If you're on one of our Unlimited broadband services, you don't need to worry about your broadband usage. If not, you need to know about the allowances we set on how much data you can use. If you find these allowances don't suit you, it's easy to upgrade your broadband to Unlimited.
Broadband usage is how much data you upload or download from the internet. There are two main factors that contribute to the total amount of usage we measure on your line:
If you exceed your monthly usage allowance your service won't be affected. We'll email you when you're reaching your maximum usage allowance. If you go over your usage allowance, you'll be charged £2.20 per GB or part of. This will appear on your next bill and we'll also send you an email to let you know what the charge will be.
Select 'View my usage' from within the app
Or, you can track your usage by logging into My BT at www.btcom.ll-digital-sandbx1.bt.com/mybt. Scroll down to see the "My products" section. Under the "My broadband" option, select the "View your broadband usage" link