McAfee Virtual Technician is a utility that can diagnose and fix many problems related to BT Virus Protect. For problems it can't fix, it'll collect information from your computer - things like your operating system and what browser you use - to make it easier to help you.
It works with PCs only: Macs are not supported.
BT Virus Protect products supported:
- McAfee Security Centre
- McAfee Virus Scan
- McAfee Personal Firewall
- McAfee Site Advisor
- McAfee Parental Controls
- McAfee QuickClean
- McAfee Shredder
Supported browers:
- Internet Explorer 6.0 or later (not Internet Explorer 9.0)
- Mozilla Firefox 2.0 or later
- Other browsers not supported at this time
How to install McAfee Virtual Technician
- Go to the MacAfee website
- Click Download and Run
- Click Next. You'll see a "File Download - Security Warning" box
- Click I Agree to accept the license agreement. The "Installing McAfee Virtual Technician" screen appears
- After the installation is complete, you can select a number of options before clicking Finish
You can:
- Schedule scan and remediation time and frequency
- Create a desktop shortcut
- Launch McAfee Virtual Technician immediately after it is installed