The TV tool is available to all BT TV customers. When things go wrong, it can quickly get you up and running again. If you need help using or setting up your BT TV box, check out the user manuals....
The TV help tool is available to all BT TV customers. When things go wrong, it can quickly get you up and running again. Simply click the button below to get started:
Need more help? Visit the BT Community, where our customers share their expertise and advice. Browse the forums or log-in to ask a question.
BT TV box
- Setting up BT TV >
- BT TV user guides >
- My BT TV box has stopped working or keeps freezing >
- Channel problems on BT TV >
- Recording problems on BT TV >
- My BT TV remote control isn't working >
- How do I control my TV with my BT TV remote control? >
- How to reset your BT TV remote control >
Powerline Adpaters or Mini Connectors
Problems with Powerline Adapters or Mini Connectors are usually fixed by a reset.