Low sound on your BT TV
Try these steps to fix the problem, after each one recheck your sound.
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Check the remote volume
Turn up the volume to half way between low and high on your BT TV remote and TV remote. This usually fixes most problems.
Set up your remote with your TV
If you're still having sound problems, try setting up your BT TV remote with your TV - it may have been incorrectly set up which is why your sound is affected. See how to set up your BT TV remote with your TV.
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