Here's some help for problems with Ultra HD:
- Poor picture quality on the BT Sport Ultra HD channel >
- I have a blank TV screen with my 4K recordable TV box >
- What channels and add-ons you get with the different BT TV packages >
- Can't watch or access subscription TV channels >
For help with other BT TV problems, see all BT TV help. You can search for your problem in the 'How can we help you?' box.