What are the minimum system requirements to use the BT Smart Controls app?
To setup the Smart Home Cam or Smart Baby Camera you need:
- Android™ device running Android version 4.2 or above with Access to Google Play Store
- iPhone®, iPad® running iOS 8 or higher
- Broadband with Wi-fi connection
Once setup, to watch live streams and more on the move you'll need a mobile data package.
Is the BT Smart Controls application (app) available for iPhone and iPad and where would I find the app on the App Store?
Yes, it's available for iPhone® and iPad® running iOS 8 or higher. Just search for BT Smart Controls in the App Store.
The App can be downloaded to an iPad and it will work but it's a dedicated iPhone App.
Is the BT Smart Controls App available for Android devices and where would I find the App on the Play Store?
Yes, it's available for Android™ devices running Android version 4.4 or above. Just search for BT Smart Controls in the Play Store.
How do I connect my camera?
Using the BT Smart Controls App, the setup process configures your camera to connect to your existing Wi-Fi network.
Please check the quick start guide for further details. If you’ve lost it, you can download an electronic version here >
Once your camera is setup on your Wi-fi network you can access it via the BT Smart Controls App on your mobile device.
Can I use any other Apps to monitor the live video streaming?
No, you can only use the BT Smart Controls App available for Android™, iPhone® and iPad® devices.
Other applications aren't compatible.
What type of SD card do I need?
The Smart Home Cam supports microSD Cards up to 32GB and up to Class 10 write speed.
Do I need an account to use the BT Smart Controls app?
Yes, if you're a new BT Smart Controls user, you'll need to create a new account. This account isn't linked to any of your existing BT services, so you can’t use those details to log in.