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BT Smart Controls FAQs - System requirements

 

What are the minimum system requirements to use the BT Smart Controls app?

To setup the Smart Home Cam or Smart Baby Camera you need:

  • Android™ device running Android version 4.2 or above with Access to Google Play Store
  • iPhone®, iPad® running iOS 8 or higher
  • Broadband with Wi-fi connection

Once setup, to watch live streams and more on the move you'll need a mobile data package.

 

Is the BT Smart Controls application (app) available for iPhone and iPad and where would I find the app on the App Store?

Yes, it's available for iPhone® and iPad® running iOS 8 or higher. Just search for BT Smart Controls in the App Store.

The App can be downloaded to an iPad and it will work but it's a dedicated iPhone App.

 

Is the BT Smart Controls App available for Android devices and where would I find the App on the Play Store?

Yes, it's available for Android™ devices running Android version 4.4 or above. Just search for BT Smart Controls in the Play Store.

 

How do I connect my camera?

Using the BT Smart Controls App, the setup process configures your camera to connect to your existing Wi-Fi network.

Please check the quick start guide for further details. If you’ve lost it, you can download an electronic version here >

Once your camera is setup on your Wi-fi network you can access it via the BT Smart Controls App on your mobile device.

 

Can I use any other Apps to monitor the live video streaming?

No, you can only use the BT Smart Controls App available for Android™, iPhone® and iPad® devices.

Other applications aren't compatible.

 

What type of SD card do I need?

The Smart Home Cam supports microSD Cards up to 32GB and up to Class 10 write speed.

 

Do I need an account to use the BT Smart Controls app?

Yes, if you're a new BT Smart Controls user, you'll need to create a new account. This account isn't linked to any of your existing BT services, so you can’t use those details to log in.

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