How credit reference and fraud prevention agencies use your information:
There are different credit reference agencies in the UK (for example, TransUnion, Equifax and Experian). Each one might hold different information about you. If you want to find out what information they have on you, they may charge you a small fee.
Whenever credit reference and fraud prevention agencies transfer your personal information outside of the UK, they place contractual responsibilities on the organisation receiving it to protect your information to the standard required in the UK. They may also make the organisation receiving the information subscribe to ‘international frameworks’ aimed at sharing information securely.
You can find more information on how they use your personal information by reading their privacy notices. Here are the links for each of the three main Credit Reference Agencies.
When credit reference agencies receive a search from us, a 'footprint' goes on your file which other organisations might see when they carry out a credit check.
The credit reference and fraud prevention agencies will keep a record of any fraud or money laundering risk and this may result in other organisations refusing to provide services, financing or employment to you. If you have any questions about this, please contact us using the details below.
Fraud prevention agencies can hold your personal information for different periods of time, and if you are considered to pose a fraud or money laundering risk, your information can be held by us and the organisations we share it with for up to six years.
If you tell us you’re associated with someone else financially (for example, by marriage or civil partnership), we’ll link your records together. You must make sure you have their agreement to share information about them. The agencies we share the information with also link your records together and these links will stay on your and their files – unless you or your partner successfully asks the agency to break that link.
If you don’t become one of our customers, we’ll still keep the result of our credits checks about you if we have a legal obligation and it’s in our legitimate interests to help prevent or detect fraud.
We might also share the information with other organisations. We do this because it’s in our, and the organisations’, legitimate interests to prevent fraud and money laundering, and to check identities, to protect our business and to keep to laws that apply to us.